Privacy Policy
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Privacy Policy

[Mokoo] Bluetooth padlock Privacy Policy

The website and apps [Mokoo] is provided by Innova Ideas Ltd., operator and owner of  “Mokoo” Bluetooth padlocks. This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information.

This “Privacy Policy” governs your use of the Sites (including, without limitation, both mobile and online versions of our Sites), whether via personal computers, mobile devices, or otherwise, and also applies to your use of interactive features, widgets, plug-ins, applications, content, downloads and/or other services that we own and control and make available through the mobile or online version of the Sites. This Privacy Policy does not apply to our data collection activities offline or otherwise outside of our Sites and does not govern the data practices of third parties that may interact with our Sites. It is important that you read and understand the entire Privacy Policy before using the Sites.

Your use of our Sites and Services indicates your agreement to this Privacy Policy. If you do not agree to any part of this Privacy Policy, then you should stop accessing our Sites.

By using the Sites and our Services, you consent to the information collection and use practices described in this Privacy Policy. Your use of our Sites is subject to this Privacy Policy as well as our Terms of Use, including any limitations on damages.

We reserve the right to update this Privacy Policy from time to time.

 

Personal Information
In the course of using the Sites, you may provide and we may collect, retain and utilize Personal Information about you to operate our business and to make services and other opportunities available. The term “Personal Information” means personally identifiable information that we may obtain about you, including but not limited to your name, age, gender, credit card or other billing information, device information, time and location, email address, postal addresses and phone number. We recognize and respect your privacy concerns about this information. We obtain Personal Information in a variety of ways (for example, when you contact us directly by email, from your other transactions or experiences with us, or from other third parties). Also, when you visit the Sites, we collect information that might or might not identify you for purposes of measuring the use of the Sites and improving its content.

Our Use of Personally Identifying Information

Personal Identifying Information is used for the following purposes: (i) to provide, administer and improve our Services, (ii) to better understand your needs and interests, (iii) to fulfill requests you may make, (iv) to personalize your experience, (v) to provide Service announcements, (vi) to provide you with further information and offers from Innova Ideas Ltd. or third parties; (vii) to administer rewards, surveys, sweepstakes, contests, or other promotional activities or events sponsored or managed by Innova Ideas Ltd. or our business partners; and (vii) to comply with our legal obligations, resolve disputes with users, enforce our agreements and to protect, investigate and deter against fraudulent, harmful, unauthorized or illegal activity.

Changes to Privacy Policy

This Privacy Policy may be updated from time to time to reflect changes to our information practices and the updated version will posted on our website in place of the old version. We will also include the date that the currently displayed Privacy Policy took effect in order to help you determine whether there have been any changes since you last used our website. If we make any material changes, we will notify you by sending an email to the email address you have provided (if any) and by other means where appropriate. Any modifications to this Privacy Policy will be effective upon our posting of the new terms and/or upon implementation of the new changes on the Service. In all of the above cases, your continued use of the Service after any notice or posted modified Privacy Policy indicates acceptance of the modified Privacy Policy.

Usage Information 

In addition to any Personal Information or other information that you choose to submit to us via our Sites, we and our third-party service providers may use a variety of technologies that automatically (or passively) store or collect certain information whenever you visit or interact with the Sites (“Usage Information”). This Usage Information may be stored or accessed using a variety of technologies that may be downloaded to your personal computer, laptop, tablet or mobile phone (a “Device”) whenever you visit or interact with our Sites. Usage Information may be non-identifying or may be associated with you. To the extent that we associate Usage Information with your Personal Information, we will treat it as Personal Information.

This Usage Information may include:
• Your IP address or other unique identifier (“Device Identifier”). A Device Identifier is a number that is automatically assigned to your Device used to access the Sites, and our computers identify your Device by its Device Identifier;
• Your Device functionality (including browser, operating system, hardware, IMEI ,and mobile network information);
• The URL that referred you to our Sites;
• The areas within our Sites that you visit and your activities there, including remembering you and your preferences; your Device location;
• Your Device characteristics; and
• Certain other Device data, including the time of day, among other information.

We may use various developed methods and technologies to store or collect Usage Information (“Tracking Technologies”). Tracking Technologies may set, change, alter or modify settings or configurations on your Device. A few of the Tracking Technologies include, without limitation, the following (and subsequent technology and methods later developed):

Cookies. A cookie is a data file placed on a Device when it is used to visit the Sites. Cookies may generally be disabled or removed by tools that are available as part of most commercial browsers, and in some but not all instances can be blocked in the future by selecting certain settings. Each browser you use will need to be set separately and different browsers offer different functionality and options in this regard. Please be aware that if you disable or remove cookies on your Device, some parts of our Sites may not function properly, and that when you revisit our Sites your ability to limit cookies is subject to your browser settings and limitations.

Web Beacons. Small graphic images or other web programming code called web beacons (also known as “1×1 GIFs” or “clear GIFs”) may be included in our Sites pages and messages. Web beacons may be invisible to you, but any electronic image or other web programming code inserted into a page or e-mail can act as a web beacon. Web beacons or similar technologies may be used for a number of purposes, including, without limitation, to count visitors to the Sites, to monitor how users navigate the Sites, to count how many e-mails that were sent were actually opened, or to count how many particular articles or links were actually viewed.

Embedded Scripts. An embedded script is programming code that is designed to collect information about your interactions with the Sites, such as the links you click on. The code is temporarily downloaded onto your Device from our web server or a third party service provider, is active only while you are connected to the Site, and is deactivated or deleted thereafter.

 

ETag, or entity tag. An ETag is a feature of the cache in browsers. It is an opaque identifier assigned by a web server to a specific version of a resource found at a URL. If the resource content at that URL ever changes, a new and different ETag is assigned. Used in this manner, ETags are a form of Device Identifier. ETag tracking may generate unique tracking values even where the consumer blocks cookies.

We may use cookies or other Tracking Technologies for a variety of purposes. Some of these uses are strictly necessary to allow you to use and access our Sites, including cookies required to prevent fraudulent activity, improve security, or allow you to make use of shopping cart functionality.

Performance Related. We may use cookies or other Tracking Technologies that are useful in order to assess the performance of the Sites, including as part of our analytic practices or otherwise to improve the content, products or services offered through the Sites.

 

Functionality Related. We may use cookies or other Tracking Technologies that are required to offer you enhanced functionality when accessing the Sites, including identifying you when you sign in to our Sites or keeping track of our specified preferences, including in terms of the presentation of content on our Sites.

Targeting Related. We may use Tracking Technologies to deliver content relevant to your interests on our Sites and third-party sites based on how you interact with our content. This includes using Tracking Technologies to understand the usefulness to you of the content that have been delivered to you.

There may be other Tracking Technologies now and later devised and used by us in connection with the Sites. Further, third parties may use Tracking Technologies with our Sites. We may not control those Tracking Technologies and we are not responsible for them. However, you consent to potentially encountering third-party Tracking Technologies in connection with use of our Sites and accept that our statements under this Privacy Policy do not apply to the Tracking Technologies or practices of such third parties.

 

Device and Application Operation
We may record information relating to the setup, general performance, and operation of our Service, your application and lock, including device status, logs of those who lock/unlock the device and Service, the guests that you invite, and those people who may invite you as a guest, to use the device and application. We may store this data along with your PII and other information about your use of our Service. We use this information to allow you (and us) to operate and monitor your device and our Service.

Additionally, certain portions of your PII, device and Service information may be shared with the people that you invite, such as your name and lock location, and the status of the lock (e.g. locked or unlocked). We may also collect PII (as required to use the Service as set forth in this Privacy Policy) about the guests that you invite in order to allow them to have access to your device and service. All such information (including their Service usage information) is subject to, and will be used and disclosed as set forth in, this Privacy Policy.

Disclosure of Personal Information

Except as indicated within this Policy, we will not sell, rent or transfer your Personal Information to or otherwise share your Personal Information with third parties. We may share or transfer your Personal Information as directed to do so by you. We may share Personal Information with existing or future third-party partners for product support or marketing reasons. We do not control, and are not responsible for, the privacy and data security practices of these third parties.

We may otherwise transfer Personal Information or Usage Information to third-party vendors who act for us for further processing in accordance with the purposes for which the information was originally collected, or for purposes to which you have subsequently consented. For example, sometimes a third-party vendor may have access to your Personal Information or Usage Information in order to support our information technology or help obtain, compile and manage the information for us.

We may use third-party vendors to perform certain services on behalf of us or the Sites, such as hosting the Sites, designing and/or operating the Sites features, tracking the Sites activities and analytics, and enabling us to send you special offers about our products or services and our partners products or services, or enabling us to perform other administrative services. We may provide these vendors with access to user information, including Device Identifiers and Personal Information, to carry out the services they are performing for you or for us.

We may access, use, preserve, transfer and disclose your information (including Device Identifiers and Personal Information), including disclosure to third parties: (i) to satisfy any applicable law, regulation, subpoenas, governmental requests, or legal process if in our good faith opinion such is required or permitted by law; (ii) to protect and/or defend the Sites Terms of Use or other policies applicable to the Sites, including investigation of potential violations thereof; (iii) to protect the safety, rights, property or security of the Sites or any third party; and/or (iv) to detect, prevent or otherwise address fraud, security or technical issues.

We may also compile and provide to third parties aggregated information, i.e., compiled information that does not in itself identify you, for research, product development and benchmarking purposes.

We may also disclose your information to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer of some or all of our assets or stock, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which Personal Information held by us about our Users is among the assets transferred.

Links to Other Websites
You should know that while visiting the Sites, you can be directed, through links, to other websites that are beyond our control.  Innova Ideas Ltd. is not responsible for the privacy practices and policies of such linked websites.

Guests 
All guests expressly consent to such use and disclosure as a user of the Service. If you are a guest and do not consent to such use, you should stop using the Service. Guests should be aware that the person(s) providing access to a specific device may be able to see information about the guest’s usage of the device and our Service and may revoke or limit access rights in their discretion without notice. Guests should also be aware that their PII and usage information may be shared with third-party service providers as set forth in this Privacy Policy, including those service providers selected by the person(s) that invited you to use their lock.

Aggregate and Non-PII Information
We may also collect and analyze non-PII information about the performance of our Services. From time to time, we may disclose and use aggregate and non-personally-identifying information for industry analysis, demographic profiling, marketing and advertising, and other business purposes, e.g., by reporting on trends in the usage of its devices, Sites or Services.

Changing or Deleting Your Information
All users may review, update, or correct the PII at the website. Should the user elect to delete their PII from the system, please contact support@innovaideas.com for a written request. We will take steps to modify or delete your information as soon as is practical, but some information may remain in archived/backup copies for our records or as otherwise required by law.  Please note that removing your information may limit our ability to provide the Services to you. If you completely delete all such information, your account will be deactivated, and you may lose access to the Service and your use of the device.

Security 
The security of your personal information is important to us. We follow generally-accepted industry standards to protect the PII submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security.

Business Transitions
In the event that Innova Ideas Ltd. goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your Personal Information or Usage Information might be among the assets transferred. You will not be notified in advance of any such change in ownership or control of your Personal Information.

Children’s Privacy
The Sites are a general audience website and we do not knowingly collect any personal information from children younger than the age of thirteen (13) as required by U.S. law. We will delete any personal information collected that we later determine to be from a user younger than the age of thirteen (13).

International Transfer

IMPORTANT: When you use the Service, your data may be sent to other countries.
Your information may be transferred to – and maintained on – computers located outside of your state, province, country or other governmental jurisdiction where the privacy laws may not be as protective as those in your jurisdiction. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

CALIFORNIA RESIDENTS

California residents may choose to request certain information regarding our disclosure of Personal Information to third parties for their direct marketing purposes or choose to opt out of such disclosure. To make a request or to opt out at any time, please contact us at support@innovaideas.com .

 

GDPR COMMITMENT
The European Union’s General Data Protection Regulation (GDPR), enhances the existing framework for companies that process the personal data of EU-based residents. We believe that GDPR complements our existing data protection policies and processes, giving us a solid foundation and help.ing us maintain a strong commitment to data privacy. In addition to updating our Privacy Policy to reflect our new obligations, we have implemented processes in place to support users seeking information how their personal data is stored, used and requesting to delete their data.

Being ready for GDPR is important to us and we welcome this opportunity to help our users understand what we’re doing to prepare. For users interested in learning how we are adopting these principles, please contact us.

 

CONTACT

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at support@innovaideas.com.